Shipping & Delivery

Please note from 16th April 2020 we are no longer offering Express Post as a delivery option due to Auspost network constraints.

Orders received before 9:00am AEST on business days will be dispatched on the same day. All orders received after 9:00am AEST will be dispatched on the next business day if shipping within Australia.

Australian orders are shipped via Australia Post from Melbourne Australia.

Important Message: Due to COVID-19, Australia Post are experiencing delays in deliveries. Thank you in advance for your patience. We are working with Australia Post to deliver your parcel as safely as possible.

If you have a delivery or tracking inquiry please check the Auspost website for updates relating to expected delivery time-frames for specific regions here.

 

If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with Auspost here or here

 

Please keep in mind, this is a one man band and I'm doing my best to manage everything. I'm currently attending to an increased volume of inquiries, so please allow up to 48 hours for a response. Thank you for your understanding.

RETURN & EXCHANGE POLICY

Due to the nature of our products, we do not feel the need to have a huge return or exchange policy. If you have any issues with the quality, comfort or fit of our product, please don't hesitate to contact us directly at stayrollingco@gmail.com and we can discuss the appropriate steps from there.